Good Article. I spect Mr. Eolesen may have most to say on this subject. AFAIK, he may be the only person on this forum who has actually worked with Mr. Kirby or near him.
https://skift.com/2019/12/05/uniteds-scott-kirby-finally-gets-a-ceo-job-now-what/
https://skift.com/2019/12/05/uniteds-scott-kirby-finally-gets-a-ceo-job-now-what/